LCBT – College Update
LCBT – Apologies – Extremely Busy Phone Lines
August 2021
Our apologies if you have been trying to get through to the college recently. Our phone lines have been extremely busy over the last few days and we are sorry if you have not been able to get through.
To help us get in contact with you faster please read the following:
Trying to make payment to book your course?
Email offer@lcbt.co.uk including your:
- Full name (student)
- Date of birth (to help identify you)
- Contact number
- Forward the course offer sent email to you by the college admissions advisor
- If you (student) are 16-18 a copy of your GCSE results.
- Preference of time of call (between 9:00am to 17:00 Monday to Friday (excluding bank holidays))
We will aim to contact you back within 1 working day of receipt of the email.
You have paid for a course with LCBT and are waiting on your course details?
Email customer.service@lcbt.co.uk including your:
- Full name (student)
- Date of birth (to help identify you)
- Contact number
- Name of the course you are intending to enrol on to in 2021/22
- Preference of time of call (between 9:00am to 17:00 Monday to Friday (excluding bank holidays))
We will aim to contact you back within 1 working day of receipt of the email.
Trying find out more information on your application or course?
Email customer.service@lcbt.co.uk including your:
- Full name (student)
- Date of birth (to help identify you)
- Contact number
- Details of the information you want to know more about.
- Preference of time of call (between 9:00am to 17:00 Monday to Friday (excluding bank holidays))
Again, we will aim to contact you back within 1 working day of receipt of the email.
We thank you for your patience during this time and we will ensure you are contacted back as soon as possible.
