SUPPORTING YOU ON YOUR JOURNEY

Student Support & Wellbeing

We understand that moving from a traditional school environment to a vocational, industry-focused learning style might mean you need extra support. 

We’re here to help you every step of the way, from the start of term and throughout your journey with us. Our dedicated student support team can help you with your learning, wellbeing or mental health. 

WELLBEING SERVICE

Our Wellbeing team is available between 9am – 5:30pm, Monday to Friday. The team can be found in the Student Services office opposite the hairdressing salon on the ground floor. All services are free for students to access. 

Whether you simply need to take 5 minutes and a little support before heading back to class, or have more complex issues to discuss, we have services available to suit you. You can drop in at any point in the morning and over lunch, and we offer pre-booked appointments in the afternoon. Appointments can be booked using the referral form or by emailing LCBTWellbeing@efigroup.ac.uk.  

Students can access resources, signposting, and guidance from our team to support with anxiety, budgeting, self-care, sexual health, relationship and family life worries and more.   

If you have a diagnosed mental health condition or are struggling to study alongside a mental health struggle, let us know and we can put a plan in place to support you. We are also able to liaise with any support networks you already have in place with to ensure you are set up to succeed.  

PERSONAL DEVELOPMENT CALENDAR

Personal development at LCBT is the plan of extra-curricular events and support we provide you throughout the year. The events aim to enrich and educate you around all areas of general wellbeing and society.  

Themes of previous events have included budgeting, meditation and mindfulness, personal organisation techniques, the law and British values, drugs and alcohol, sexual health, and much more. These events are promoted at the beginning of each month and via email.  

We liaise with our student representatives regularly to get ideas on what students would like to see. We are open to suggestions on events and we would love to hear your thoughts!  

ADDITIONAL LEARNING & DISABILITY SUPPORT 

Learning Support is available where possible for those who self-declare a learning barrier, such as a learning difficulty or disability, including mental health. Each case is individually assessed to ensure that we can meet your specific needs within the parameters of support that we are able to offer.

For learners who can provide evidence of their learning barriers such as a SEND statement or Educational Health Care Plan (EHCP), we can review and implement special adjustments, such as extra time, or a reader or scribe for exams. In exceptional cases we are also able to provide the use of specialist equipment such as reader pens, laptops or computers which can be adjusted to support your learning. 

We recognise the Equality Act 2010, and we make sure that any student who requires reasonable adjustments or support is accommodated, minimising any barriers to learning.   

We have a team of Learning Support Assistants to support you with a variety of learning needs. Whether you have an official diagnosis or simply struggle in certain areas, you can access support that suits you.    

Our Special Educational Needs and Disabilities Coordinator (SENDCo) will discuss the type and level of support you require whilst you’re studying with us. If you need extra support, you’ll be referred to our Learning Support Team.   

They can offer personalised support for needs including learning difficulties, physical disabilities, and health problems. For example, we have provided sign language interpreters for our hard-of-hearing and deaf students, specialist equipment and support with travel. 

You can request additional support during the application process. It’s important that you let us know as early as possible if you have any learning support needs. Telling us about your support needs will never stop you from being offered a place on one of our courses.   

Please contact LCBTlearningsupport@efigroup.ac.uk for more information or to speak to a member of the learning support team. 

SAFEGUARDING 

Safeguarding is at the forefront of everything we do at the London College of Beauty Therapy. We’re committed to safeguarding and promoting the welfare of all our students. 

Our staff receive regular updates on safeguarding issues within our community and are given frequent training in child and vulnerable adult protection procedures. We have a strong culture of sharing concerns, and our students know that whatever issues they face at the College or at home, we will support them.  

We have a team of Designated Safeguarding Leads (DSLs) on site, with all staff at LCBT receiving safeguarding training. The safeguarding team can be contacted by emailing LCBTsafeguarding@efigroup.ac.uk or by visiting the Wellbeing office on the ground floor. Any reported concerns are dealt with by the DSL, whether they are about: 

  • A student’s welfare when they are legally a child (under 18)  
  • A student’s welfare when they could be considered a vulnerable adult (18 and over)  
  • Concerns about general safeguarding at LCBT 

DSLs are also responsible for talking with external agencies regarding safeguarding concerns, including social care, health services and the police.   

Read our full Safeguarding Policy here. 

LEARNER VOICE 

We know that learning from student feedback is very important. Our Quality Assurance & Enrichment staff make sure our student’s voices are heard by sending out surveys once a term to students.   

As a student, you’ll also have the opportunity to become a Student Executive. Executives represent their student peers and have a direct link to key staff across all levels of the college and the wider EFI Group. It’s a great opportunity to shape your experience and those of future students and looks great on your CV! You can apply for executives positions during the first few weeks of your course. 

ENRICHMENT AND CHARITY VOLUNTEERING 

Attending the London College of Beauty Therapy is not just about studying for a qualification. We run a range of enrichment opportunities to help widen our students’ perspectives and knowledge, including charity volunteering to offer you a chance to give back to important causes. Previously we have worked with charities including the Youth Action Alliance’s One Heart Festival, a community event set up to support families following the Grenfell Tower fire. 

CONTACT US 

If you’d like to speak with the Wellbeing team, please call  0207 208 1300.