PRIVACY NOTICE

PRIVACY NOTICES

This page links to information for individuals and organisations about The London College of Beauty Therapy's (LCBT) compliance with the General Data Protection Regulation (GDPR) and other Data Protection legislation.

Different degrees of personal data is held by LCBT dependant on the learner's interation with the College.

This is split in to three separate privacy policies that work together. These are:

Please find The London College of Beauty Therapy's Privacy Policies below.

 

Marketing Privacy Policy

The London College of Beauty Therapy uses your personal data in order to provide you with a better customer experience and ensure that the marketing material we send to you reflects your personal preferences.

In this Marketing Privacy Notice, we explain how we use personal data we collect about you for marketing purposes. This Marketing Privacy Notice contains the following information:

  • Why do you receive marketing from The London College of Beauty Therapy?
  • How do we use your personal data for marketing?
  • What kind of information about you do we use for marketing purposes?
  • How can you manage the marketing you are receiving?

For further information about The London College of Beauty Therapy personal data processing and your rights related to it, please see our full Privacy Notice.

Why do you receive marketing from The London College of Beauty Therapy?

We send information about our products and services to existing learners whose contact information we have obtained over the course of our educational relationship with them. We may also send marketing emails to persons who have expressed an interest in studying a course with The London College of Beauty Therapy, or whom we believe to otherwise be interested in The London College of Beauty Therapy’s products or services.

We only send marketing to you if you have given us your consent to such marketing. Typically, such consent is collected when you request to receive information from us.

If you no longer wish to receive marketing from The London College of Beauty Therapy, or you would like to update your marketing preferences, you can do so easily by following the instruction provided in the section titled "How can you manage the marketing you are receiving?"

How do we use your personal data for marketing?

We use your personal data in order to send you information about The London College of Beauty Therapy services, courses, promotions and events that we believe may interest you.

We keep your personal data for marketing purposes for as long as you want to receive marketing from us. If you decide to opt-out of or withdraw your consent to our marketing, we will no longer use your personal data for this purpose.

We send marketing messages mainly by email, text messages or by phone.

What kind of information about you do we use for marketing purposes?

In order to provide you with marketing suited to your preferences, we need information on you. Typically, we collect this information directly from you as you use our services.

For the purposes mentioned in this Marketing Privacy Notice, we collect the following groups of data of you:

    • Your basic identification and contact details
      This may include for example your name, telephone number, date of birth, email address, home address and other information that you provide us.
    • Information about your course preferences
      You provide us with information when enquiring about a course about your course preferences, days you would like to undertake the course and what month you would like to undertake them as well as information on how you heard about our courses.
    • Information on how you use our website
      We use cookies and web beacons to collect data on how you use our websites and view our marketing emails. This may include for example information on which The London College of Beauty Therapy websites you have visited, how long you stayed on them, which items you clicked on and your IP-address. To know more about the use of cookies, please see our Privacy Notice.

How can you manage the marketing you are receiving?

You can easily withdraw consent from our marketing messages by clicking the 'unsubscribe' link at the bottom of each marketing email.

You may also choose to stop receiving direct marketing communications from The London College of Beauty Therapy at any time by sending notice of your decision to The London College of Beauty Therapy using the following contact details:


 

Website Privacy Policy

This privacy policy applies between you, the User of this Website and the London College of Beauty Therapy, the owner and provider of this Website. The London College of Beauty Therapy takes the privacy of your information very seriously. This website privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of this website. Please read this Privacy Policy Carefully.

 

Definitions and Interpretations

“Data” means collectively all information that you submit to the London College of Beauty Therapy via the Website. This definition incorporates, where applicable, the definitions provided in the relevant data protection legislation.

“Cookies” is a small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies).

“The London College of Beauty”, “LCBT”, “we” or “us” refers to The London College of Beauty Therapy, a company incorporated in England and Wales with registered number 03053799 whose registered office is at Ramillies House, 1-2 Ramillies Street, London, W1F 7LN.

“UK and EU Cookie Law” is the privacy and Electronics Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

“User” or “you” is any third party that accesses the Website and is not either (i) employed by London College or Beauty Therapy and acting in the course of their employment (ii) engaged as a consultant or otherwise providing services to London College of Beauty Therapy and accessing the Website in connection with the provision of such services.

“Website” means the website that you are currently using, https://www.lcbt.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Interpretations

In the Website Privacy Policy, unless the context requires a different interpretation that:

  • The singular includes the plural and vice versa;
  • references to sub-clauses, schedules or appendices are sub-clauses, clauses, schedules or appendices of this privacy policy;
  • a reference to a person includes firms, companies, government entities, trust and partnerships;
  • “including” is understood to mean “including without limitation”;
  • reference to any statutory provision includes any modification or amendment or it;
  • the headings and sub-headings do not form part of this privacy policy.

Scope of this website privacy policy

This website privacy policy applies only to the actions of London College of Beauty Therapy and users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.

Data Collected

We will collect the following data, which includes personal data, from you, processing the below data is necessary in order to take steps at the request of the data subject prior to entering into a contract with LCBT;

  • The month you stated that you would like to start a course at LCBT
  • The days which you would like your course to run.
  • The courses you are interested in studying.
  • Name
  • Date or Birth
  • Contact information such as email address and telephone numbers
  • Home Phone Number
  • Mobile Phone Number
  • Email address
  • Home address
  • How you heard about the college and our courses.

in each case, in accordance with this privacy policy.

Our use of Data

For purposes of the relevant data protection legislation, London College of Beauty Therapy is the “data controller”.

We will retain any data submit for as long as the company has legitimate interest in the data, for the purpose of analytical reporting as well as informing you of courses requested through your enquiry with LCBT. The only way we can do this is by obtaining your data which is necessary for the performance of a pre-contract of service between the College and the learner under GDPR Article 6(1)(b) “Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.” and GDPR Article 6(1)(f) “Processing is necessary for the purposes of LCBT’s legitimate interests in responding to enquiries from third parties and recording these responses.”

If you go on to enter a contract (e.g. enrolling on to course) then we may hold your personal data for longer – see Student Privacy Policy.

Unless we are obliged or permitted by law to do so, or that there is a legitimate interest or contractual obligation to do so and subject to any third-party disclosures specifically set out in this policy, your data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.

All personal Data is stored securely in accordance with the principles of the relevant data protection legislation. For more details on security see the clause below (security)

For legitimate interests any or all of the above data may be required by us from time to time in order to provide you with the best possible services and experience when using our website, Specifically, Data may be used by us or the following reasons;

  • internal record keeping;
  • data/performance analysis
  • transmission by email/SMS of promotional materials that may be of interest to you; in each case, in accordance with this privacy policy.

Third party websites and services

The London College of Beauty Therapy may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services do not have access to certain personal Data provided by Users of this Website.

Links to other websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy   policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Embedded content from other websites

Articles on the website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Functionality of the Website

To use all features and functions available on the Website, you may be required to submit certain Data.

You may restrict your internet browsers use of Cookies. For more information see the clause below (Cookies) 

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgment before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Changes of Business ownership and control

The London College of Beauty Therapy may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of the London College of Beauty Therapy. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser or our business or any part of it.

In the above instances, we will take steps with the aim or ensuring your privacy is protected.

Rights you have over your data

You can request copy of the personal data we hold about you, including any data you have provided to us. You can also make a request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, contractual, legal, or security purposes.

If you wish to make a request regarding your data, please contact dpo@lcbt.ac.u

Security

Data security is of great importance to London College of Beauty Theory and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected via this website.

If Password access is required for certain parts of the website, you are responsible for keeping this password confidential.

We endeavour to do our best to protect your personal data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your data transmitted from your device to the website.

Cookies

This Website may place and access certain Cookies on your computer, London College of Beauty Therapy uses Cookies to improve your experience of using the website and to improve our own range of products and services. London College of Beauty Therapy has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this website are used in accordance with current UK and EU Cookie Law

Before the website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling London College of Beauty Therapy to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies, however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies;

Type of Cookie Purpose
Strictly necessary cookies These are cookies that are required for the operation of our Website. They include, for example cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can choose to enable or disable Cookies in your internet browser.  By default, most internet browsers accept Cookies but this can be changed. For further details, please consult   the help menu in your internet browser.

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

London College of Beauty Therapy reserves the right to change this privacy policy as we deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the  privacy policy on your first use of the Website following the alterations.

In relation to the Privacy Policy you may contact the London College of Beauty Therapy by email at dpo@lcbt.ac.uk


 

Student Privacy Policy

This privacy notice explains how The London College of Beauty Therapy ("we", "our", "us") collects, uses and shares your personal data, and your rights in relation to the personal data we hold. This privacy notice concerns our processing of personal data of past, present and prospective students of The London College of Beauty Therapy ("you", "your").

The Student Privacy Notice covers all personal data recorded post course enquiry being made by you to the college.

The London College of Beauty Therapy College is the data controller of your personal data and is subject to the current data protection legislation.

How we collect your information

We may collect your personal data in a number of ways, for example:

  • from the information you provide to us when you interact with us before joining, for example when you express your interest in studying at The London College of Beauty Therapy through the college website, by phone or email;
  • when you apply to study at The London College of Beauty Therapy and complete application and enrolment forms and when you complete other admission related processes and procedures;
  • when you communicate with us by telephone, email or via our website, for example in order to make enquiries or raise concerns;
  • in various other ways you interact with us during your time as a student of The London College of Beauty Therapy, for the various purposes set out below within the section “How we use information about our students”;
  • from third parties, for example from your previous or current school, sixth form college, College or employers, local authorities, social workers or job centre advisers who may provide a reference or details about you or who may sponsor your studies.

The types of information we collect

We may collect the following types of personal data about you:

  • your name, and contact information such as address, email address and telephone number, as well as your date of birth, national insurance number and your passport number or national identity card details, country of domicile and your nationality. We  may also allocate/record or access your unique learner number;
  • information relating to your education and employment history, the school(s), sixth form college(s) and other colleges or universities you have attended and places where you have worked, the courses you have completed, dates of study and examination results. We will also keep records relating to assessments of your work, details of examinations taken, your predicted and actual examination grades and other information in your student record;
  • information about your family or personal circumstances, and both academic and extracurricular interests, for example where this is relevant to the assessment of your suitability to receive a bursary;
  • sensitive personal data and information about criminal convictions and offences for the purpose of safeguarding, including:
    • information concerning your health and medical conditions (e.g. disability and dietary needs);
    • certain criminal convictions; and
    • information about your racial or ethnic origin; religion or similar beliefs; and sexual orientation.
  • Not all the above information is collected for all learners and only when required.

How we use information about our students

The purposes for which we may use personal data (including sensitive personal data) we collect during a student's association with us include:

  • recruitment, admissions and enrolment;
  • educational matters, including:
    • the provision of our core teaching, learning registration, assessment, attendance, managing progress, educational misconduct investigations, certification,);
    • maintaining student records;
    • assessing your eligibility for bursaries etc.
  • providing IT and information services;
  • non-educational matters in support of our core services, including:
    • providing student support services (e.g. through talkback, Disability and Additional Learning Support, Health and Wellbeing;
    • monitoring equal opportunities;
    • safeguarding and promoting the welfare of students;
    • ensuring students' safety and security;
    • managing the use of social media;
  • administering finance (e.g. fees and bursaries);
  • other administrative purposes, including:
    • carrying out research and statistical analysis;
    • carrying out audits (e.g. to ensure compliance with our regulatory and legal obligations);
    • providing operational information (e.g. providing IT support, information about building closures or safety advice);
    • promoting our services (e.g. providing information about courses, promotions, or other events happening on and off campus);
    • preventing and detecting crime;
    • dealing with grievances and disciplinary actions;
    • dealing with complaints and enquiries.
    • registrations with awarding bodies.

Student Awards

Personal data will be published in the student award booklet. This information will also be passed to third parties involved in the student awards.

The student awards are recorded and will be available to view online afterwards.

The basis for processing your information and how we use it

We may process your personal data because it is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract. In this respect, we use your personal data for the following:

  • to interact with you before you are enrolled as a student, as part of the admissions process (e.g. to send you a prospectus or answer enquiries about our courses);
  • once you have enrolled, to provide you with the services as set out in our College Charter and per our regulatory and legal obligations;
  • to deal with any concerns or feedback you may have;
  • for any other purpose for which you provide us with your personal data.

We may also process your personal data because it is necessary for the legal performance of our tasks with the ESFA and department of education or because it is necessary for our or a third party's legitimate interests. In this respect, we may use your personal data for the following:

  • to provide you with educational services which may not be set out in our College Charter but which are nevertheless a part of our educational mission;
  • to monitor and evaluate the performance and effectiveness of the College, including by training our staff or monitoring their performance;
  • to maintain and improve the educational, corporate, financial, services
  • to promote equality and diversity throughout the College;
  • to seek advice on our rights and obligations, such as where we require our own legal advice;
  • recovering money you owe to us;
  • for fundraising purposes.
  • to support you find employment using your CV

We may also process your personal data for our compliance with our legal obligations. In this respect, we may use your personal data for the following:

  • to meet our compliance and regulatory obligations, such as compliance with anti-money laundering laws and safeguarding requirements;
  • for the prevention and detection of crime;
  • in order to assist with investigations (including criminal investigations) carried out by the police and other competent authorities.
  • registrations with awarding bodies.
  • Submitting your data to the ESFA and DfE

We may also process your personal data where:

  • it is necessary for medical purposes (e.g. medical diagnosis, provision of health or social care or treatment, or a contract with a health professional);
  • it is necessary to protect your or another person’s vital interests; or
  • we have your specific or, where necessary, explicit consent to do so.

Sharing information with others

For the purposes referred to in this privacy notice and relying on the bases for processing as set out above, we may share your personal data with certain third parties. We may disclose limited personal data to a variety of recipients including:

  • external auditors.
  • recording on licenced external systems we use to deliver learning, assessment and to carry out our course and qualification obilgations to the learner. Examples consist of e-Portfolio systems, Assessment systems, e-Learning systems and Learner Management Systems.
  • current or potential employers (to provide references and, where students are sponsored by their employer and/or where you take part in a placement, to provide details of progress/attendance);
  • government departments and agencies where we have an legal obligation to provide information to (e.g. ESFA and Department for Education, Council Tax and relevant local authorities (for the purpose of assessing liability for Council Tax and high needs funding));
  • crime prevention or detection agencies (e.g. the police, the Department for Work and Pensions);
  • parents, guardians, and next-of-kin (where there is a legitimate reason for disclosure);
  • LCBT will store paper records at a secure location usually Abbot Datastore as well as our own premises, for a period than is no longer than needed by our Legal Obligation to do so.

Leaver Destination Surveys

After the completion of your course, we will contact each student to ask them about their destination. Students may also be contacted as part of an audit to check that we have undertaken this survey properly.

Changes to your personal data

Please tell us promptly about any changes to the information we hold about you. This is particularly important for your contact details. You can do this when at the College through the Student Portal Log-in services at:

http://svrrems/portal/html/HOM/portalhome.htm#HOM_todaywdgt#Home#PRV_ProvDetail#gen_poprepsrv#Home, or by emailing customer.services@lcbt.co.uk, or in person by completing our change of personal details form.

How long your information is kept

Subject to any other notices that we may provide to you, we may retain your personal data for a period of fourteen years after your association with us has come to an end. However, some information may be retained indefinitely by us in order to maintain your education record for analytical purposes (or for the purposes of supporting your lifelong relationship with The London College of Beauty Therapy College).

Your rights

  • to obtain access to, and copies of, the personal data that we hold about you;
  • to require that we cease processing your personal data if the processing is causing you damage or distress;
  • to require us not to send you marketing communications.
  • to require us to correct the personal data we hold about you if it is incorrect;
  • to require us to erase your personal data;
  • to require us to restrict our data processing activities (and, where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal);
  • to receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller;
  • to object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights.

Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply for or legal obligation with the ESFA and the department for education and HMRC.

If you have given your consent and you wish to withdraw it, please contact our Data Protection Officer using the contact details set out below. Please note that where our processing of your personal data relies on your consent and where you then withdraw that consent, we may not be able to provide all or some aspects of our services to you and/or it may affect the provision of those services.

Contact us

If you have any queries about this privacy notice or how we process your personal data, you can contact our Data Protection Officer by email: dpo@lcbt.ac.uk.

To request access to the personal data that we hold about you, you may contact our Data Protection Office by email: dpo@lcbt.ac.uk.
stud
If the London College of Beauty Therapy find the request to be manifestly unfounded or excessive and particularly if it is repetitive then we will charge a ‘reasonable fee’ which will be based on the cost of administration time we feel is needed to respond to the request.

We will also charge a reasonable fee to comply with requests for further copies of the same information.


 

Use of the LCBT Website

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern LCBT’s relationship with you in relation to this website.

The term “LCBT” or “us” or “we” refers to The London College of Beauty Therapy Ltd, who is the owner of the website and whose registered office is 1-2 Ramillies Street, London W1F 7LN. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without LCBT’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.